01: Kalka Travels: We are specialized in tourism ONLY, so offer valid only for tourist activities like: visiting tourist places, driving to restaurants, shopping etc etc (not for visiting relatives or any other kind of official use).
02: Price offer: The price agreed by email will be minimum & non refundable (even you finish trip in half days).
03: Hotels: Hotels are carefully selected, based on TripAdvisor rating and advised well in advance. Kalka Travels is not responsible if the hotel does not meet your expectations. There are no refunds for last minute cancellations.
04: Breakdown: In case of breakdown, we will provide another car in same city, BUT the driver will also change. If you don’t want to change the driver, then please wait until the car get repaired.
05: Route: You must respect your itinerary (agreed by email). Small changes up to 10 Kms, we don’t mind, but any big changes in your plan will cost you extra (according to extra kilometers & parking’s).
06: During Travel: If you make any change in itinerary, Kalka Travels backend office should know. If you deal directly with driver and pay him extra then Kalka Travels will not be responsible.
07: Train / Flight: Kalka Travel is not responsible for any train / Flight delay or cancellation. There are no last-minute refunds.
08: Fatehpur Sikri / Abhaneri (stepwell) / Galta Temple (monkey temple): If you wish to visit any of the these than it has to be visited enroute Jaipur to Agra / Agra to Jaipur.
09: Complimentary Sim Card / Wi Fi:
A: We had replaced wi fi system in car to Indian sim card because it is more helpful and easy to use for both calling and internet from everywhere.
B: Sim card will be provided by driver (after signing contact).
C: You must recharge on your own (subject to usage). Of course !!!! our driver will assist you for same.
D: You must give sim card back to driver when he finish trip with you.
10: ABOUT GUIDES:
A: Guide is a 3rd party service and does not belongs to Kalka Travels. We had officially contracted on yearly basis with local guide agencies in Agra and Jaipur.
B: Guides are well paid by Kalka Travels, BUT tips are never included in India. You can tip them as per as your wish.
C: To fix an appointment with guide (as per as your convenient time) please inform your driver directly and he will call local guide agency from his personal mobile phone.
D: Price includes half day city tour of Agra and Jaipur with English speaking professional guide. Our guides are approved by government (Ministry of Tourism) and come with a valid licence.
We work on policy, NO NEWS GOOD NEWS, So in case of any issue please contact directly to Kalka Travels director Mr. Bobby Thakur on his personal number (24×7): +91 98 18 02 03 97 (Whatsapp)