Information We Collect:
Personal Information: When you use our services, we may collect personal information that identifies you directly or indirectly, such as your name, address, phone number, email address, and payment details.
Booking Information: We collect information about your car rental bookings, including pickup and drop-off locations, dates, and times.
Driver Information: We may collect personal information about the drivers associated with your bookings, including their names and contact details.
Usage Data: We may collect information about your use of our services, including your interactions, preferences, and activities.
Location Information: With your consent, we may collect and process location information to provide you with accurate pickup and drop-off services.
Use of Information:
Providing Services: We use the information we collect to fulfill your car rental bookings, including processing payments, communicating with you, and providing customer support.
Improving Services: We may use your information to analyze and enhance our services, develop new features, and personalize your experience.
Marketing: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters about our services. You can opt-out of these communications at any time.
Legal Obligations: We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests.
Driver Information: We may share driver information with you and other passengers associated with your booking to facilitate the car rental service.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims or protect the rights, property, or safety of Kalka Travels, its users, or others.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.