Privacy Policy for Kalka Travels – Car Rental with Driver Services

At Kalka Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our car rental with driver services. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

Personal Information: When you use our services, we may collect personal information that identifies you directly or indirectly, such as your name, address, phone number, email address, and payment details.

Booking Information: We collect information about your car rental bookings, including pickup and drop-off locations, dates, and times.

Driver Information: We may collect personal information about the drivers associated with your bookings, including their names and contact details.

Usage Data: We may collect information about your use of our services, including your interactions, preferences, and activities.

Location Information: With your consent, we may collect and process location information to provide you with accurate pickup and drop-off services.

Use of Information:

Providing Services: We use the information we collect to fulfill your car rental bookings, including processing payments, communicating with you, and providing customer support.

Improving Services: We may use your information to analyze and enhance our services, develop new features, and personalize your experience.

Marketing: With your consent, we may use your contact information to send you promotional offers, updates, and newsletters about our services. You can opt-out of these communications at any time.

Legal Obligations: We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests.

Information Sharing:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and customer support providers. These providers are contractually obligated to protect your information and only use it for the purposes outlined in this Privacy Policy.

Driver Information: We may share driver information with you and other passengers associated with your booking to facilitate the car rental service.

Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, respond to claims or protect the rights, property, or safety of Kalka Travels, its users, or others.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Your continued use of our services after the changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy. contact us.

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